Forgive me my intemperate language, but McDonalds’ systems are designed for morons. When you’re serving food that comes in at under a quid and your staff are a combination of minimum-wagers marking time during half term and people who would otherwise be retired or unemployed, you can’t rely on a willing attitude and customer service innovation arising from the ground up.
Even so, the McDonalds in Ripon must run ads like this during recruitment drives:
Courtesy: The Ripon Horn
We go there once a week and I swear that in 190000 visits, there’s been something missing or wrong in every single one. Today, I ordered a Big Mac… and got a McChicken sandwich. Anthony ordered a plain cheeseburger that took 15 minutes to arrive. 15 minutes! For a burger! In McDonalds!
If there are any would-be Burger King Franchisees in Ripon reading this… please, please, please take the plunge.
[UPDATES: 18:2:2010 - ordered a double cheeseburger, got a single cheeseburger. Antcliffe order fries, got wedges]
You are a MacDonald’s whore Carps and always will be.
They really are shite, i only go there because Burger king has gone
Probably all too busy on the Married Dating scene. You forgot to mention the fact that the last two times before today they forgot my chicken nuggets. Fuckers.
That would imply that they are attractive to more than one person Ant. Also: SPAM!
Perhaps if you made an effort to make some
filling homemade lunches there would be no need to frequent such places.
I’m closing this blog down.
LOL
Could be worse, could be a Viagra link..
Thanks for the sharing of such information. I have bookmark this post for later reading. food deodorisers
Dog Collars
Fat cunt.
@Paul Evison – you missed off the link, I presume you were trying to link to John Prescott ?
Actually I was talking about Paul, but I do need a link to Starbeck Tennis Club so I will take advantage. Snort!
@Paul Evison
I think you may benefit from learning about nofollows.
@David Whitehouse
And there’s me missing the point and thinking this was all a bit of joke… geeze what fool I’ve been.
@Paul Evison – lol I just read the rest of the comments, apologies. It was from looking at another link you did on another website. Fucking funny reply though LOL.
Anyways, back on topic. I had an awful chicken nuggets the other day – they tasted of cardboard, and I happened to see a BIG posted in McDonald’s Ripon saying that if I had a problem I should let them know. Which I have.
Here is the response:
Dear Mr Whitehouse
Thank you for contacting us about your visit to our Ripon – Harrogate Road restaurant.
I am aware that the Chicken Nuggets you received was not up to the usual high quality you
have come to expect from our Company. Please accept my sincere apologies.
As a company we aim to provide 100% customer satisfaction and high standards of quality,
service and cleanliness at all times. I regret this has not been your experience on this
occasion.
Your comments are taken seriously by us and have been passed to the management team at
Ripon – Harrogate Road. The details of your complaint will be used as part of their
assessment of the restaurant’s performance and procedures. These ongoing reviews help to
identify any areas needing improvement within the restaurant.
You are clearly a regular and loyal customer and we thank you for your custom.
Again, thank you for taking the time and trouble to contact us.
Regards
Teresa Farren
Internet Response Team
To be honest, I don’t expect top quality food from McDonalds all the time! I think at least 50% of the time there is a problem with my food. As a kind of experiment, I’m going to start complaining EVERY time there is a problem with my food, BWAHAHAHAHAHA!
If you made your own homemade food then you wouldn’t have to complain all the time! Mcdonalds is shit n you can tell that before even walking into it!
Ha! I know the food is shit – my beef (pun!) is that they can’t even give you the shit food you asked for!!
Went through the drive through today, they forgot the sauces so I had to go get them in the rain, then when we got back we realised they gave Zoe a coke instead of a Fanta.
They’re getting better then.
You really are a Cunt!
Cogently argued.